Privacy Policy

General

Respecting and protecting our customers’ privacy and personal data is important to lcjg limited and its related companies (including all subsidiary and affiliate companies) (collectively, “we” or “us”). this privacy policy will help you understand how we collect, use and safeguard your personal data in our interactions with you.

Throughout this privacy policy, the term “personal data” means any data relating directly or indirectly to you, from which it is practicable for your identity to be directly or indirectly ascertained, and in a form in which access to or processing of the data is practicable.

By visiting any websites owned and operated by us (www.pedderonscotts.com) (collectively, our “site”) or providing us with your personal data via other means (including via our physical store or telephone enquiries number, or via your application for or use of our services, such as our privilege card or private sales), you agree that we will collect, use and store your personal data in accordance with this privacy policy, as amended from time to time. This privacy policy is incorporated into and forms part of our terms of service.

We regularly review this privacy policy and may from time to time revise it by updating this page. By continuing to use our services after any amendments to this privacy policy, you are agreeing to this privacy policy as revised, so please do visit this page periodically for updates.

Your Personal Information and How We Use It

We collect, use and store your personal data to ensure we can provide various services to you and offer you a personal experience online and in store. This may occur on our site or via other means. We will keep your personal data confidential at all times and only collect, use and store it in accordance with this privacy policy.

Collection of your personal data

Different levels of your personal data may be collected by us, both on our site and at our physical store:

  • You will need to input certain of your personal data when registering with us on our site, in order to receive various features and services that we offer to our registered users, such as email updates, and responses to your queries.
  • You may from time to time provide us with your personal data at our physical stores, via your applications for or use of various services that we provide. for instance, you may be required to provide us with your personal data when you apply for or use our privilege card; to purchase from us or make enquiries at our store or over the telephone; to provide feedback to us (such as via a survey); or to participate in our promotions and events (such as private sales).

Use of Your Personal Data

We use the personal data you provide to us for the following purposes (and any purposes directly related to these purposes) (collectively, the “purposes”):

  • To provide our services to you (including assessing any application for and administration of such services). This includes responding to any questions you may have, providing you with recommendations on products in our store, assessing your applications with us for any of our services, providing our privilege card to you, allowing you to participate in our events and promotions when you so wish.
  • To provide you with direct marketing communications, in accordance with the “marketing communications” section below.
  • Matching your personal data with information you provided to us via other means.
  • To analyse trends, usage and shopping behaviour with us (whether on an individualized or aggregated basis), which helps us better understand how you and our collective customer base access and use our site and services, for the purposes of improving our services and to respond to customer desires and preferences.

Other Points of Note Regarding Your Personal Data

PLEASE ALSO NOTE THAT:

  • We may transfer, use and store your personal data outside of Singapore, for the purposes and in accordance with this privacy policy.
  • If you do not provide your personal data to us, we may not be able to provide all of our services and features to you.
  • Subject to, or where otherwise required by law or permitted by law to protect our interests, we will (a) only retain your personal data for as long as it is necessary to fulfil the purposes, and (b) erase any of your personal data that we have stored as soon as reasonably practicable, if you choose to delete your account with us.
  • You may from time to time provide us with various third parties’ personal data (for instance, in relation to their receipt of benefits or merchandise from us). You agree that you have procured the relevant third party’s consent to provide us with their personal data (to be collected, used and stored in accordance with this privacy policy) prior to such provision by you.
    Separately, we may collect certain anonymous data from you on our site:
  • We automatically collect anonymous data relating to your online session to provide our services to you, to gather statistical information on our server’s usage and to help us better meet your demands and expectations. This may include but is not limited to your browser type and version, your operating system and your ip address and/or domain name.
  • If you are browsing our site, it may place a cookie on your computer that identifies your computer to us and allows us to personalize your shopping experience and provide you with various services. Cookies are small information files stored on your hard drive and are automatically accepted by most browsers. It does not allow us to access the rest of your computer or your personal data. Please change your browser’s settings if you do not wish to accept cookies. Please note that you may not be able to use all features and services offered on our site if your browser does not accept cookies.

Marketing Communications

You agree that we may use the personal data you provide to us to offer direct marketing communications to you from time to time, in accordance with the below provisions and the remainder of this privacy policy:

  • We may market to you our goods and services, and the goods and services of our: (a) our related companies (including our affiliate and subsidiary companies), (b) joint venture partners, and (c) other third party providers. Such marketing communications may be in various forms, including advertisements, special events notifications or newsletters, and delivered via various methods in accordance with the personal data that you provide to us, such as by email, sms, smartphone app push notifications or postal mail.
  • Such marketing communications may market or offer products or services (including special events and promotions) in the following categories: dining, food and beverages, sports, music, film, television and other entertainment, clothing and accessories, jewellery, luggages and bags, cosmetics, personal health and hygiene, electronics, home furnishings, and housewares, automobiles, transport and travel, hotels, financial services, loyalty and reward programs, media services, entertainment services, social networking services, payment services, on-line advertising services, other e-commerce, information and communications and services, concierge services, and other products and services that we think may be relevant to you based on information you provide to us (for instance, via your participation in our surveys).You may partially or entirely opt-out of receiving such direct marketing communications at any time by:
    (a) Contacting our privacy officer at thedesk@pedderonscotts.com or mail to privacy officer, pedder group marketing dept, 30f, one island south, 2 heung yip road, wong chuk hang, hong kong, (b) in the case of emails, by clicking the “unsubscribe” link at the bottom of such emails.

Security and Protection of Your Information

We protect the personal data that you provide to us by reasonable physical, electronic and managerial measures. please be aware that despite our efforts, no data security measures can guarantee 100% security at all times.

Nothing in this privacy policy shall limit any of your rights to the extent such rights cannot be limited by law.

Disclosure of Your Personal Information

Your personal data held by us will be kept confidential, except we may disclose your personal data to the following parties (who may be located and use your personal data outside of hong kong):

  • Any: (a) of our related companies (including our affiliate and subsidiary companies), or (b) person or company (including third party agent or sub-contractor) who is acting for, on behalf of or jointly with us; in both cases to fulfil any of the purposes, provided that such parties are subject to confidentiality and privacy obligations that are materially equivalent to those set out in this privacy policy.
  • Any other party where such disclosure is mandated by statutory or contractual obligations or as required by law or court of law, or where such disclosure is necessary to protect our interests (as permitted by law).

We do not provide your personal data to any other third parties unless your prior express consent is obtained. we may transfer anonymous and aggregated data to third parties from time to time, which may include your personal data in an anonymous format and which does not (and is not able to) identify you in any way.

This privacy policy applies to us and our site, but not to any other third parties (including any websites maintained by third parties). Please check and read such third party’s privacy policy before submitting any of your personal data to such third parties (whether via our site or not). we do not accept any responsibility or liability for any use or breach of your personal data by such third parties.

How to Check and Update Your Information

You may wish to access, verify or update any of your personal data that we hold. you can do so by contacting our privacy officer (at the details as set out at “our contact details” section below).

Children

We do not use our site to knowingly solicit any personal data or other information from any persons under the age of 18. if you are under 18, by visiting our site you agree that you have informed your parents and guardians about the privacy policy prior to such registration or use, and they have approved of such registration or use by you on the terms of the privacy policy.

Our Contact Details

If you wish to contact us regarding this privacy policy (including in relation to any of your rights under this privacy policy or any other questions you may have), please contact our privacy officer at:

thedesk@pedderonscotts.com
Privacy Officer

Pedder Group Marketing Dept
30F, One Island South
2 Heung Yip road
Wong Chuk Hang
Hong Kong